GDPR Terms and Conditions

Who We Are

Welcome to Serenica! We specialize in property hosting and management services, ensuring a seamless and stress-free experience for both property owners and guests. Our website address is: www.serenicastay.com.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify if you are using it. The Gravatar service privacy policy is available here. After your comment is approved, your profile picture (if linked to Gravatar) will be visible to the public alongside your comment.

Media

If you upload images to the Serenica website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract this data from uploaded images.

Cookies

If you leave a comment on Serenica’s site, you may opt-in to saving your name, email address, and website in cookies. These are provided for your convenience, so you don’t have to re-enter your details for subsequent comments. These cookies will last for one year.

For users with accounts on our site:

• A temporary cookie will be set to check if your browser accepts cookies when you log in. This cookie contains no personal data and is discarded when you close your browser.
• Upon logging in, additional cookies will store your login information and screen display preferences. Login cookies last for two days, while display preference cookies last for one year. Selecting “Remember Me” will extend your login for two weeks. Logging out will remove login cookies.
• If you edit or publish content, an additional cookie (containing no personal data) will be saved in your browser and will expire after one day.

Embedded Content from Other Websites

Articles on the Serenica website may include embedded content such as videos, images, or articles from third-party platforms. This embedded content behaves the same way as if you visited the third-party website directly.

These third-party websites may collect data about you, use cookies, embed tracking, or monitor your interaction with their content, particularly if you have an account and are logged in on those platforms.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely to facilitate recognizing and approving follow-up comments automatically.

For users who register on the Serenica website (if applicable), we store the personal information they provide in their user profile. Registered users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also access and edit this information.

What Rights You Have Over Your Data

If you have an account or have left comments on our website, you can request an exported file containing the personal data we hold about you. You can also request that we erase your personal data. Please note that this does not include any data required for administrative, legal, or security purposes.